How we send email
This page says what email sense8 sends, to whom, and what happens when a message does not arrive.
What we send
We send only transactional email to people who signed up for Twinn:
- Sign-in codes. A one-time code to sign in to the app.
- Account safety notices. Messages about the safety of your account.
We send no marketing email and no newsletters.
Who gets it
- Only people who signed up for Twinn and gave us their email address.
- We do not buy, rent or share email lists.
- We send a low volume of email.
Bounces and complaints
We use Amazon SES to send our email. Bounces and complaints are handled automatically:
- Amazon SES tells us about every bounce and every spam complaint.
- Amazon SES puts that address on our account suppression list.
- We send no more mail to that address.
If you get an email you did not expect
- If you get an email from sense8 that you did not expect, write to privacy@sense8.si.
How to stop email
- Every email we send is needed for your account: sign-in codes and account safety notices. We send no other email.
- To stop all email from us, write to privacy@sense8.si. We will stop it.
Sign-in codes are sent only when you ask for one.